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Customer Care

At Craafto, customer care is at the heart of our commitment to providing an exceptional shopping experience for creative enthusiasts. We understand the importance of personalized assistance and strive to cultivate a supportive environment for our customers. We are available to address any inquiries, offer product recommendations, and ensure a seamless shopping journey.

We prioritize transparency and open communication, valuing each customer's feedback as an opportunity for improvement. Your satisfaction is our top priority, and we take pride in delivering not just quality craft supplies but also unparalleled customer care that fosters a sense of community within our vibrant online crafting platform.

Privacy & Safety 

At Craafto, we prioritize the privacy and safety of our customers as fundamental pillars of our commitment to fostering a secure and trustworthy shopping environment. We employ robust security measures to safeguard your personal information, utilizing advanced encryption technologies to ensure the confidentiality of your data during transactions. Our privacy policy is transparent and designed to protect your sensitive details, emphasizing the responsible handling of customer information. Additionally, we adhere to industry best practices to mitigate risks associated with online transactions and data storage.


Our dedication to your privacy extends beyond mere compliance, as we continuously assess and enhance our security protocols to stay ahead of emerging threats. You can shop with confidence at our store, knowing that your privacy and safety are paramount concerns for us, and your crafting journey remains secure and enjoyable.

Wholesale Inquiries

Whether you're a retailer, event planner, or a business, etc., looking to incorporate crafting materials into your offerings, we offer a diverse range of products to meet your requirements. Explore the vast array of crafting supplies available and let us be your trusted partner in fulfilling your bulk craft supply needs.

Kindly call or drop a message on our WhatsApp to get more info on your Wholesale Inquiries.

Payment Methods

- Paytm/GPay/UPI

- Offline Payments

Payment Methods
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